Fan Favorite FAQ's

Where are you located?

We operate from our Chicago-based facility.

Will I get a tracking number for my order?

Once your order ships, you'll receive a tracking email with a special number so you can follow your package's exciting journey.

How long does shipping take?

We process and ship orders within 1-2 business days. Most domestic deliveries arrive within 3-7 business days.

What is your return policy?

We accept returns on unused items within 30 days of delivery. Please ensure the product is in its original condition and packaging.